Privacy Policy
Last updated: April 1st, 2024
This policy describes the personal data we collect from our users and visitors, as well as your data rights and how to manage your data. By using our website (https://udeo.co), you acknowledge that you have read and agree to this policy.
Data we collect and store
Most of the data we collect is provided by you when you use our website. For example, when creating an account or leaving a review. This data includes, but is not limited to, the following:
- Name, email address, and phone number
- Username and password for your account
- Payment details and billing address
How we use your data
We use your data in several ways, including, but not limited to, the following:
- To allow you to create an account on our website.
- To process payments and prevent fraud.
- To contact you about important updates.
- To allow you to leave reviews or comments.
- To respond to requests such as complaints.
- To increase the security of the website.
- To contact you about sales, offers, or promotions.
- To send your marketing materials or content.
How long we retain your data
We generally retain data for as long as we are required for the purposes mentioned in this policy. For example, data provided by you to create an account or leave a review or comment will be retained indefinitely. Order information and sales data will be retained for at least 5 years for tax and accounting purposes. In some cases, we may retain data for longer periods when required by law.
For further clarification on how long we retain a specific type of data, please contact us.
Data sharing
We will never sell your data and only share data with third parties when necessary. This could include but is not limited to, payment processors or website tracking services such as Google Analytics. In some cases, we may share your data with legal or government authorities when required by law.
Data security and protection
The security of your data is of the utmost importance to us. We use the latest technology to keep our website protected and secure to prevent the loss, misuse, or collection of your data. However, we cannot absolutely guarantee the security of your data, and we cannot ensure or warrant the security of any data you share with us, and you do so at your own risk.
Data management and rights
If you have an account with us or if you believe we have any of your data, you can request an overview of the data we hold about you. You can also request for your data to be deleted or erased. To do this, please contact us. This does not include data we are obliged to retain for administrative, legal, or security purposes.
Cookies and similar technologies
We use cookies and similar technologies to improve user experience, serve relevant content, enhance security, track website performance, and enable important features such as password remembering and user preferences.
We use different types of cookies including first-party and third-party cookies, some of which may collect basic personal data such as your IP address. For more information, please refer to our Cookies Policy.
External links
Our website or content may contain links to other sites that are not controlled by us. Therefore, this policy does not apply to any third-party sites that are accessed through a link on our website. We strongly recommend reviewing the privacy policy of every website that you visit. We assume no responsibility for the content or policies of any third-party sites or services.
Policy changes
We may occasionally update or change this policy. Any changes will be effective as of the Last Updated date at the top of this page.
Contact
If you have any questions or concerns about this policy, please contact us. You can also refer to the following pages for more information about our company and policies: