FAQs

Here you will find a list of frequently asked questions.

If you still need help, please contact us.

What are UGC videos?

UGC videos are short promotion videos created by real people and consumers rather than brands or paid actors. Typically, UGC videos are reviews, demonstrations, and unboxing videos.


Where can I use UGC videos?

You can use UGC videos on any platform including Facebook, TikTok, YouTube, and Instagram. You can also use them on your website or in product descriptions.


How does Udeo work?

Udeo connects ecommerce brands with UGC video creators. We have a growing network of creators who make engaging UGC videos for ecommerce products. Simply browse our site and use the filters to find creators who align with your brand.


How much does it cost?

It’s completely free. We have no membership fees and we don’t take any commission.


Where are the creators located?

We have UGC video creators from many locations including the US, UK, and Europe.


Have a question? Contact us.